The Runnymede Hospital - part of Circle Health Group
Guildford Road, Ottershaw, Chertsey, SurreyEngland, KT16 0RQ
113
reviews
Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
The Runnymede Hospital - part of Circle Health Group
2021-04-14
Person
5
5
0
Written by a private patient
Written by a private patient 14th April 2021
No complaints. Everything as expected. Thank you.
The Runnymede Hospital - part of Circle Health Group
2021-03-09
Person
5
5
0
Written by a private patient
Written by a private patient 9th March 2021
Very caring and kept me fully informed throughout my stay
The Runnymede Hospital - part of Circle Health Group
2021-02-24
Person
5
5
0
Written by a NHS patient
Written by a NHS patient 24th February 2021
An excellent Hospital. Scrupulously clean. Staff very efficient. Understanding and caring in all Departments. Knee replacement went well. Everybody from Consultant/surgeon, nurses , Doctors and all general staff were a credit to this hospital.Well done everybody.
The Runnymede Hospital - part of Circle Health Group
2021-02-16
Person
5
5
0
Written by a private patient
Written by a private patient 16th February 2021
During the past fourteen month I have required four operations, three of which were carried out at The Runnymede Hospital. The service and care I received from everyone was first class. Two of the operations were carried out following the start of the Covid pandemic. Each time I have either needed to stay at the hospital or visit for pre and post op check ups all staff have been vigilant and ensured my safety. Therefore I had no need to be concerned attending hospital during these precarious times.
The Runnymede Hospital - part of Circle Health Group
2021-01-21
Person
5
5
0
Written by a patient
Written by a patient 21st January 2021
The hospital was excellent and the staff where great
The Runnymede Hospital - part of Circle Health Group
2021-01-15
Person
5
5
0
Written by a patient
Written by a patient 15th January 2021
A great overall experience. All the staff were extremely attentive and went the extra yard to make me feel comfortable.
The Runnymede Hospital - part of Circle Health Group
2021-01-12
Person
5
5
0
Written by a patient
Written by a patient 12th January 2021
Thanks to Mr Imam and the team! Highly recommend!
The Runnymede Hospital - part of Circle Health Group
2020-12-15
Person
4
5
0
Written by a patient
Written by a patient 15th December 2020
It has free parking close by which is always a bonus in the UK. They are professional and love their temperature scanner it makes me feel like I am protected in these times. They are always friendly, courteous from the reception staff to the nurses to the doctors. I highly recommend this hospital!
The Runnymede Hospital - part of Circle Health Group
2020-12-10
Person
5
5
0
Written by a patient
Written by a patient 10th December 2020
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The Runnymede Hospital - part of Circle Health Group
2020-11-10
Person
3
5
0
Written by a patient
Written by a patient 10th November 2020
My doctor provided great care and service throughout my visit to BMI runnymede hospital. However, the staff/nurses were not as great. From the start, the reception staff were not very welcoming at all. During the rest of the visit, on multiple occasions I was forgotten about and everything felt very rushed. Whenever a nurse visited me it was very rushed and I felt I didn’t get the opportunity to ask questions when I would have liked to. When I returned from surgery, my vitals were not checked although the machine was bought in the room. The nurse forgot to request my meal/drink (which she admitted), so I was left for a few hours without anything. I had to ask to be discharged as no one came to see me. I didn’t want to cause nuisance by ringing the bell for nurses but they didn’t give me a choice when they kept on forgetting things. The first physio I saw did not give me the correct or sufficient information, so I had to ask a nurse for help with getting dressed. She then requested another physio who gave me different information in much more detail thankfully.
Resources
Short link to review The Runnymede Hospital - part of Circle Health Group: http://iwgc.net/eb3rc